Hello, we are DesignThinkers

We’re not your everyday Agency – we’re your ally in propelling change and making a lasting impact. We operate with a high energy, no-nonsense, action oriented approach to make sure you walk away with tangible outcomes. Together, let’s shape a future that truly benefits everyone.

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We love to innovate with people at the center.

With a rich legacy spanning over 20 years in the industry, operating across 25 countries, and boasting a team of over 150 human-centric design professionals from various domains, we bring unparalleled industry expertise to the table. By working together with you through a combination of facilitation, coaching and training, we elevate and motivate teams across disciplines and prepare your organization to drive such change based on a shared vision.

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Best Design Thinking Consulting

Employee Experience Design - How to Attract and Retain Talent

"Why did we not apply Design Thinking earlier? Great investment to accelerate career development.”

BORIS MAGGIA, ISO

STEPPING STONES FOR INNOVATION ING

Stepping Stones for Innovation | A Future-proof framework for ING

L'oreal logo picture

L'Oreal | Future Leadership amidst a Department Merger

Cartier logo picture

Cartier | Creating an inspiring global Employee Experience Journey

“Mind blowing when I figured out I can really use Design Thinking in many aspects of my work.”

LIEGE COGO DE SOUZA, WHIRLPOOL CORPORATION

Stepping stones for Innovation | Sales Enablement for Salesforce

B Lab logo picture

B Lab | Gaining future Leadership Skills for Greener Futures

Ernst & Young

EY | Developing Strategic Storytelling Capabilities for Consultants

Emirates NBD case
 

Emirates NBD | Fostering a Culture of Human-centric Innovation


Emirates NBD is taking strides to become a human-centered financial service provider. Beyond offering Design Thinking trainings to their employees, the organization aims to embed this approach deeply into the organizational culture. By developing long-lasting skills, Emirates NBD aims to ensure that employees can apply Design Thinking across projects and daily operations.

Emirates NBD | Promoting a Culture of Human-centric innovation

Boubyan Bank case
 

Boubyan Bank | Human Centric Innovation


Boubyan Bank | Human Centric Innovation

Al Tamimi markets case
 

Tamimi Markets | Building a Unified Culture for Growth


Tamimi Markets has built its reputation on customer service, quality, and community engagement. Aiming to become the leading online grocery destination in the country, Tamimi faces a key challenge: ensuring cohesive strategy execution across all levels. By fostering co-creation and aligning leadership and frontline teams under a unified vision, Tamimi seeks to enhance collaboration, sharpen strategic focus, and drive growth.

Tamimi Markets | Building a Unified Culture for Strategic Growth

Bloomberg Philanthropies logo picture

Bloomberg Philanthropies | Creating New Solutions to Improve Lives

Pictet logo picture

Pictet | Establishing a Human-Centered Way of Working with Innovation teams

Framework for Innovation
During the trainings we will work following the Double Diamond by the UK Design Council. This is a visual model frequently used to describe a process flow of design and innovation.

The Double Diamond | Iterative Design Process & Framework for Innovation

Rituals training
 

Rituals: Accelerating exciting customer experiences


To accelerate a client-centric and data-driven mentality amongst teams, Rituals sought to adopt the Design Thinking mindset and process as an organization-wide way of working through a Design Sprint. By using this methodology, teams embraced the importance of reactivity to actual customer needs, co-creation across teams, usage of a common innovation language, and inclusion of stakeholders (internal and external) in the process.

Rituals | Accelerating Exciting Customer Experiences

Systems Thinking Holistic Insights

Systems Thinking | Become a Force for Positive Change

Innovation Ready Teams & Relevant Results

What We Provide | Innovation-ready teams & relevant results

Coca Cola logo picture

Coca-Cola | Redesigning Digital Employee Experience Journey for new Employees

Michelin logo picture

Michelin | Implementing a People-centered EX approach

CordStrap logo picture

Cordstrap | Human-centricity in the product creation process

ASML logo picture

ASML | Adopting a human-centered mindset to drive advancements

King Fahad Medical City case
 

King Fahad Medical City | Building the Future of Healthcare


Facilitating interdisciplinary teams focused on helping teams find new ways to interact and optimise their work together in a collaborative human-centered environment. Getting basic knowledge of Design Thinking methodologies that encourage integration, teamwork and exchange between all levels of the organisation hierarchy. Aimed at staff, supervisors, chiefs and positions responsible for teams.

King Fahad Medical City

Dubai Future Foundation case
 

Dubai Future Foundation | Futures Thinking meets DT


DesignThinkers was invited to facilitate a Design Sprint with the Dubai Future Foundation Legal Team and IT specialists to explore the Legal technology roadmap leading up to a first prototype. We guided the team to work towards validated Service Blueprints, developing a legal technology roadmap and prototype which are ready for further development.

Dubai Future Foundation

Department of Economic Development case
 

Department of Economic Development | Human Centric Innovation


Department of Dubai Economic Development

Stepping Stones for Innovation Bloomberg

Stepping Stones for Innovation | Bloomberg's route to citizenship

“Our experts take pride in guiding you through a structured design approach and establish a new way of working to sustain innovation.”

ING logo picture

ING | Accelerating Innovation Processes to Improve User-Centricity

Announcing our new partners | Congratulations Elmo & Ilana!

“A refreshing and engaging experience that went beyond my expectations.”

TUPO MUOCHA, UNICEF

Rainforest Alliance logo picture

Rainforest Alliance | Developing Criteria to Select Partners for Innovation

Salesforce logo picture

Salesforce | Adopting a Co-Creation Approach to truly meet customer needs

Bacardi logo picture

Bacardi | Human-centered service design for a superior brand experience

MasterCard logo picture

MasterCard | Diversifying revenue streams in banking

KFAS case
 

KFAS | Fostering the Human Touch in Digital Transformation


KFAS is dedicated to fostering continuous learning and innovation, empowering individuals and organizations to stay competitive. Focused on future-ready talent, KFAS supports professionals in becoming innovation-driven, enabling them to adapt and thrive in today’s dynamic landscape. DesignThinkers collaborated with KFAS to provide them with an in-depth understanding of how Design Thinking can be a catalyst for successful digital transformation.

KFAS | Fostering the Human Touch in Digital Transformation

Dubai metro case
 

Dubai Roads & Transport Authority (RTA) | Inspiring Innovation


DesignThinkers collaborated with Dubai Metro to identify challenges and opportunities, providing crucial insights to guide a design sprint towards innovative solutions that meet the organization's strategic goals. We aligned on key themes like internal competency, intelligent operating and maintenance systems, focusing on resilience, governance, sustainability, and proactiveness.

Dubai Metro

Etisalat
 

Etisalat


The Etisalat HR organization is involved in the design and implementation of services offered to employees of Etisalat. The Etisalat HR team feels that the Design Thinking way of working can help them deliver truly human-centered services, resulting in inspiring workplaces for Etisalat employees. DesignThinkers Academy is asked to facilitate and coach the Etisalat HR team in co-creation activities to work on a concrete HR challenge. That includes also training employees using a learning-by-doing approach.

Etihad Airways

Best Design Thinking Consulting

Employee Experience Design - How to Attract and Retain Talent

Stepping Stones for Innovation Bloomberg

Stepping Stones for Innovation | Bloomberg's route to citizenship

Pictet logo picture

Pictet | Establishing a Human-Centered Way of Working with Innovation teams

ING logo picture

ING | Accelerating Innovation Processes to Improve User-Centricity

Rituals training
 

Rituals: Accelerating exciting customer experiences


To accelerate a client-centric and data-driven mentality amongst teams, Rituals sought to adopt the Design Thinking mindset and process as an organization-wide way of working through a Design Sprint. By using this methodology, teams embraced the importance of reactivity to actual customer needs, co-creation across teams, usage of a common innovation language, and inclusion of stakeholders (internal and external) in the process.

Rituals | Accelerating Exciting Customer Experiences

L'oreal logo picture

L'Oreal | Future Leadership amidst a Department Merger

“A refreshing and engaging experience that went beyond my expectations.”

TUPO MUOCHA, UNICEF

Innovation Ready Teams & Relevant Results

What We Provide | Innovation-ready teams & relevant results

“Mind blowing when I figured out I can really use Design Thinking in many aspects of my work.”

LIEGE COGO DE SOUZA, WHIRLPOOL CORPORATION

Salesforce logo picture

Salesforce | Adopting a Co-Creation Approach to truly meet customer needs

Michelin logo picture

Michelin | Implementing a People-centered EX approach

B Lab logo picture

B Lab | Gaining future Leadership Skills for Greener Futures

MasterCard logo picture

MasterCard | Diversifying revenue streams in banking

ASML logo picture

ASML | Adopting a human-centered mindset to drive advancements

Emirates NBD case
 

Emirates NBD | Fostering a Culture of Human-centric Innovation


Emirates NBD is taking strides to become a human-centered financial service provider. Beyond offering Design Thinking trainings to their employees, the organization aims to embed this approach deeply into the organizational culture. By developing long-lasting skills, Emirates NBD aims to ensure that employees can apply Design Thinking across projects and daily operations.

Emirates NBD | Promoting a Culture of Human-centric innovation

Dubai metro case
 

Dubai Roads & Transport Authority (RTA) | Inspiring Innovation


DesignThinkers collaborated with Dubai Metro to identify challenges and opportunities, providing crucial insights to guide a design sprint towards innovative solutions that meet the organization's strategic goals. We aligned on key themes like internal competency, intelligent operating and maintenance systems, focusing on resilience, governance, sustainability, and proactiveness.

Dubai Metro

Dubai Future Foundation case
 

Dubai Future Foundation | Futures Thinking meets DT


DesignThinkers was invited to facilitate a Design Sprint with the Dubai Future Foundation Legal Team and IT specialists to explore the Legal technology roadmap leading up to a first prototype. We guided the team to work towards validated Service Blueprints, developing a legal technology roadmap and prototype which are ready for further development.

Dubai Future Foundation

Al Tamimi markets case
 

Tamimi Markets | Building a Unified Culture for Growth


Tamimi Markets has built its reputation on customer service, quality, and community engagement. Aiming to become the leading online grocery destination in the country, Tamimi faces a key challenge: ensuring cohesive strategy execution across all levels. By fostering co-creation and aligning leadership and frontline teams under a unified vision, Tamimi seeks to enhance collaboration, sharpen strategic focus, and drive growth.

Tamimi Markets | Building a Unified Culture for Strategic Growth

Bloomberg Philanthropies logo picture

Bloomberg Philanthropies | Creating New Solutions to Improve Lives

"Why did we not apply Design Thinking earlier? Great investment to accelerate career development.”

BORIS MAGGIA, ISO

“Our experts take pride in guiding you through a structured design approach and establish a new way of working to sustain innovation.”

Framework for Innovation
During the trainings we will work following the Double Diamond by the UK Design Council. This is a visual model frequently used to describe a process flow of design and innovation.

The Double Diamond | Iterative Design Process & Framework for Innovation

STEPPING STONES FOR INNOVATION ING

Stepping Stones for Innovation | A Future-proof framework for ING

Announcing our new partners | Congratulations Elmo & Ilana!

Systems Thinking Holistic Insights

Systems Thinking | Become a Force for Positive Change

Cartier logo picture

Cartier | Creating an inspiring global Employee Experience Journey

Rainforest Alliance logo picture

Rainforest Alliance | Developing Criteria to Select Partners for Innovation

Coca Cola logo picture

Coca-Cola | Redesigning Digital Employee Experience Journey for new Employees

Stepping stones for Innovation | Sales Enablement for Salesforce

Bacardi logo picture

Bacardi | Human-centered service design for a superior brand experience

CordStrap logo picture

Cordstrap | Human-centricity in the product creation process

Ernst & Young

EY | Developing Strategic Storytelling Capabilities for Consultants

KFAS case
 

KFAS | Fostering the Human Touch in Digital Transformation


KFAS is dedicated to fostering continuous learning and innovation, empowering individuals and organizations to stay competitive. Focused on future-ready talent, KFAS supports professionals in becoming innovation-driven, enabling them to adapt and thrive in today’s dynamic landscape. DesignThinkers collaborated with KFAS to provide them with an in-depth understanding of how Design Thinking can be a catalyst for successful digital transformation.

KFAS | Fostering the Human Touch in Digital Transformation

King Fahad Medical City case
 

King Fahad Medical City | Building the Future of Healthcare


Facilitating interdisciplinary teams focused on helping teams find new ways to interact and optimise their work together in a collaborative human-centered environment. Getting basic knowledge of Design Thinking methodologies that encourage integration, teamwork and exchange between all levels of the organisation hierarchy. Aimed at staff, supervisors, chiefs and positions responsible for teams.

King Fahad Medical City

Boubyan Bank case
 

Boubyan Bank | Human Centric Innovation


Boubyan Bank | Human Centric Innovation

Etisalat
 

Etisalat


The Etisalat HR organization is involved in the design and implementation of services offered to employees of Etisalat. The Etisalat HR team feels that the Design Thinking way of working can help them deliver truly human-centered services, resulting in inspiring workplaces for Etisalat employees. DesignThinkers Academy is asked to facilitate and coach the Etisalat HR team in co-creation activities to work on a concrete HR challenge. That includes also training employees using a learning-by-doing approach.

Etihad Airways

Department of Economic Development case
 

Department of Economic Development | Human Centric Innovation


Department of Dubai Economic Development

Best Design Thinking Consulting

Employee Experience Design - How to Attract and Retain Talent

Bloomberg Philanthropies logo picture

Bloomberg Philanthropies | Creating New Solutions to Improve Lives

Stepping Stones for Innovation Bloomberg

Stepping Stones for Innovation | Bloomberg's route to citizenship

"Why did we not apply Design Thinking earlier? Great investment to accelerate career development.”

BORIS MAGGIA, ISO

Pictet logo picture

Pictet | Establishing a Human-Centered Way of Working with Innovation teams

“Our experts take pride in guiding you through a structured design approach and establish a new way of working to sustain innovation.”

Adidas logo picture

Adidas | Elevating UX in Adidas Global Team-wear Customization Platform

Framework for Innovation
During the trainings we will work following the Double Diamond by the UK Design Council. This is a visual model frequently used to describe a process flow of design and innovation.

The Double Diamond | Iterative Design Process & Framework for Innovation

ING logo picture

ING | Accelerating Innovation Processes to Improve User-Centricity

STEPPING STONES FOR INNOVATION ING

Stepping Stones for Innovation | A Future-proof framework for ING

Rituals training
 

Rituals: Accelerating exciting customer experiences


To accelerate a client-centric and data-driven mentality amongst teams, Rituals sought to adopt the Design Thinking mindset and process as an organization-wide way of working through a Design Sprint. By using this methodology, teams embraced the importance of reactivity to actual customer needs, co-creation across teams, usage of a common innovation language, and inclusion of stakeholders (internal and external) in the process.

Rituals | Accelerating Exciting Customer Experiences

Announcing our new partners | Congratulations Elmo & Ilana!

L'oreal logo picture

L'Oreal | Future Leadership amidst a Department Merger

Systems Thinking Holistic Insights

Systems Thinking | Become a Force for Positive Change

“A refreshing and engaging experience that went beyond my expectations.”

TUPO MUOCHA, UNICEF

Cartier logo picture

Cartier | Creating an inspiring global Employee Experience Journey

Innovation Ready Teams & Relevant Results

What We Provide | Innovation-ready teams & relevant results

Rainforest Alliance logo picture

Rainforest Alliance | Developing Criteria to Select Partners for Innovation

“Mind blowing when I figured out I can really use Design Thinking in many aspects of my work.”

LIEGE COGO DE SOUZA, WHIRLPOOL CORPORATION

Coca Cola logo picture

Coca-Cola | Redesigning Digital Employee Experience Journey for new Employees

Salesforce logo picture

Salesforce | Adopting a Co-Creation Approach to truly meet customer needs

Stepping stones for Innovation | Sales Enablement for Salesforce

Michelin logo picture

Michelin | Implementing a People-centered EX approach

Bacardi logo picture

Bacardi | Human-centered service design for a superior brand experience

B Lab logo picture

B Lab | Gaining future Leadership Skills for Greener Futures

CordStrap logo picture

Cordstrap | Human-centricity in the product creation process

MasterCard logo picture

MasterCard | Diversifying revenue streams in banking

Ernst & Young

EY | Developing Strategic Storytelling Capabilities for Consultants

ASML logo picture

ASML | Adopting a human-centered mindset to drive advancements

KFAS case
 

KFAS | Fostering the Human Touch in Digital Transformation


KFAS is dedicated to fostering continuous learning and innovation, empowering individuals and organizations to stay competitive. Focused on future-ready talent, KFAS supports professionals in becoming innovation-driven, enabling them to adapt and thrive in today’s dynamic landscape. DesignThinkers collaborated with KFAS to provide them with an in-depth understanding of how Design Thinking can be a catalyst for successful digital transformation.

KFAS | Fostering the Human Touch in Digital Transformation

Emirates NBD case
 

Emirates NBD | Fostering a Culture of Human-centric Innovation


Emirates NBD is taking strides to become a human-centered financial service provider. Beyond offering Design Thinking trainings to their employees, the organization aims to embed this approach deeply into the organizational culture. By developing long-lasting skills, Emirates NBD aims to ensure that employees can apply Design Thinking across projects and daily operations.

Emirates NBD | Promoting a Culture of Human-centric innovation

King Fahad Medical City case
 

King Fahad Medical City | Building the Future of Healthcare


Facilitating interdisciplinary teams focused on helping teams find new ways to interact and optimise their work together in a collaborative human-centered environment. Getting basic knowledge of Design Thinking methodologies that encourage integration, teamwork and exchange between all levels of the organisation hierarchy. Aimed at staff, supervisors, chiefs and positions responsible for teams.

King Fahad Medical City

Dubai metro case
 

Dubai Roads & Transport Authority (RTA) | Inspiring Innovation


DesignThinkers collaborated with Dubai Metro to identify challenges and opportunities, providing crucial insights to guide a design sprint towards innovative solutions that meet the organization's strategic goals. We aligned on key themes like internal competency, intelligent operating and maintenance systems, focusing on resilience, governance, sustainability, and proactiveness.

Dubai Metro

Boubyan Bank case
 

Boubyan Bank | Human Centric Innovation


Boubyan Bank | Human Centric Innovation

Dubai Future Foundation case
 

Dubai Future Foundation | Futures Thinking meets DT


DesignThinkers was invited to facilitate a Design Sprint with the Dubai Future Foundation Legal Team and IT specialists to explore the Legal technology roadmap leading up to a first prototype. We guided the team to work towards validated Service Blueprints, developing a legal technology roadmap and prototype which are ready for further development.

Dubai Future Foundation

Etisalat
 

Etisalat


The Etisalat HR organization is involved in the design and implementation of services offered to employees of Etisalat. The Etisalat HR team feels that the Design Thinking way of working can help them deliver truly human-centered services, resulting in inspiring workplaces for Etisalat employees. DesignThinkers Academy is asked to facilitate and coach the Etisalat HR team in co-creation activities to work on a concrete HR challenge. That includes also training employees using a learning-by-doing approach.

Etihad Airways

Al Tamimi markets case
 

Tamimi Markets | Building a Unified Culture for Growth


Tamimi Markets has built its reputation on customer service, quality, and community engagement. Aiming to become the leading online grocery destination in the country, Tamimi faces a key challenge: ensuring cohesive strategy execution across all levels. By fostering co-creation and aligning leadership and frontline teams under a unified vision, Tamimi seeks to enhance collaboration, sharpen strategic focus, and drive growth.

Tamimi Markets | Building a Unified Culture for Strategic Growth

Department of Economic Development case
 

Department of Economic Development | Human Centric Innovation


Department of Dubai Economic Development

Go global or local

Map

Our worldwide team combines global reach with invaluable local expertise. More than just overseeing clients and connections, they adeptly communicate in your language—both literally and figuratively—ensuring accessibility through local front doors while harnessing an inviting and robust global network. We’re proud to have partnerships strategically located across various corners of the globe, each bringing their own unique insights and connections to the table. Take a look at our regional partners below and discover how their collaboration enhances our global capabilities:

  • Amsterdam GLOBAL HEAD OFFICE
  • London EXMPLOYEE EXPERIENCE CENTER
  • Eastern Europe LOCAL OFFICE
  • Middle East LOCAL OFFICE
  • Iberia Coming soon

GET IN TOUCH WITH ONE OF OUR EXPERTS: ELMO DIEDERIKS | SENIOR PARTNER & INNOVATION CONSULTANT

Jump on a free intro call today!

You can leave your email and phone number below and we’ll be sure to contact you as soon as possible.

Elmo Diederiks