Employee Experience Design

The most impactful and sustainable way to improve employee experience, to ultimately build and maintain a happy efficient workforce, and turn employees into ambassadors. Together, let’s amplify the impact of HR through human-centered design principles, while enhancing the long-term employee experience.

We specialize in creating future-proof, agile organizations by transforming employee experience through impactful and sustainable strategies. We combine Design Thinking with HR expertise to provide your teams with the tools and skills to identify and seize opportunities. By building on your organization’s strengths, we guide you and help you cultivate motivated, innovation-ready teams and foster essential connections, ensuring a thriving employee experience that propels your business forward.

Putting the human factor back into HR.

So, how might we improve your Employee Experience to attract and retain the right talent? Together, we identify key opportunities  & define the steps to viable solutions to bring your Employee Experience to a higher level. Overall, we sow the seeds for a people focused high-performance culture.

What we provide

We work on three levels to enhance your Employee Experience. First, we focus on content, where we combine data and qualitative employee research to identify key opportunities and design viable solutions to elevate your Employee Experience. Second, we build capability by enhancing your team’s skills, enabling them to continually design and improve the Employee Experience in a relevant and responsive manner. Third, we cultivate a culture that fosters a people-focused, innovative, high-performance environment. With our global Employee Experience Center in London, we continually expand our practical expertise for you to leverage.
Services we provide
We work on three levels to enhance your Employee Experience. First, we focus on content, where we combine data and qualitative employee research to identify key opportunities and design viable solutions to elevate your Employee Experience. Second, we build capability by enhancing your team’s skills, enabling them to continually design and improve the Employee Experience in a relevant and responsive manner. Third, we cultivate a culture that fosters a people-focused, innovative, high-performance environment. With our global Employee Experience Center in London, we continually expand our practical expertise for you to leverage.
We work on three levels to enhance your Employee Experience. First, we focus on content, where we combine data and qualitative employee research to identify key opportunities and design viable solutions to elevate your Employee Experience. Second, we build capability by enhancing your team’s skills, enabling them to continually design and improve the Employee Experience in a relevant and responsive manner. Third, we cultivate a culture that fosters a people-focused, innovative, high-performance environment. With our global Employee Experience Center in London, we continually expand our practical expertise for you to leverage.
 

Michelin | People-Centered EX Approach


Grounded in its vision to connect with heritage, Michelin fosters co-creation and encourages agile employee participation. DT supports Michelin's global team to create a people-centric EX approach, equipping local HR teams with the tools to develop a successful, long-term employee experience. Our EX experts combine toolkit design with on-the-job facilitation, working locally to instill a people-centric approach while delivering immediate HR project results.
Michelin EX
 

Michelin | People-Centered EX Approach


Grounded in its vision to connect with heritage, Michelin fosters co-creation and encourages agile employee participation. DT supports Michelin's global team to create a people-centric EX approach, equipping local HR teams with the tools to develop a successful, long-term employee experience. Our EX experts combine toolkit design with on-the-job facilitation, working locally to instill a people-centric approach while delivering immediate HR project results.
 

Michelin | People-Centered EX Approach


Grounded in its vision to connect with heritage, Michelin fosters co-creation and encourages agile employee participation. DT supports Michelin's global team to create a people-centric EX approach, equipping local HR teams with the tools to develop a successful, long-term employee experience. Our EX experts combine toolkit design with on-the-job facilitation, working locally to instill a people-centric approach while delivering immediate HR project results.
 

Cartier | Future Employee Experience in Luxury retail


The Employee Journey project at Cartier involved participants from different departments of their global organization. This was essential in order to allow the co-creation of shared solutions. As a result, in a learning-by-doing manner, participants were guided through a Design process that enabled them to visualize future scenarios.
Cartier training
 

Cartier | Future Employee Experience in Luxury retail


The Employee Journey project at Cartier involved participants from different departments of their global organization. This was essential in order to allow the co-creation of shared solutions. As a result, in a learning-by-doing manner, participants were guided through a Design process that enabled them to visualize future scenarios.
 

Cartier | Future Employee Experience in Luxury retail


The Employee Journey project at Cartier involved participants from different departments of their global organization. This was essential in order to allow the co-creation of shared solutions. As a result, in a learning-by-doing manner, participants were guided through a Design process that enabled them to visualize future scenarios.
 

Coca-Cola | Robust employee services using Design Thinking


Our collaboration with Coca-Cola highlighted Design Thinking in HR. DesignThinkers helped redesign Coca-Cola's HR and employee ecosystem. We facilitated Design Councils with Coca-Cola employees and HR professionals to improve services, especially for hiring and onboarding. The result was a set of prototypes and roadmaps for implementing the pilots.
Coca Cola training
 

Coca-Cola | Robust employee services using Design Thinking


Our collaboration with Coca-Cola highlighted Design Thinking in HR. DesignThinkers helped redesign Coca-Cola's HR and employee ecosystem. We facilitated Design Councils with Coca-Cola employees and HR professionals to improve services, especially for hiring and onboarding. The result was a set of prototypes and roadmaps for implementing the pilots.
 

Coca-Cola | Robust employee services using Design Thinking


Our collaboration with Coca-Cola highlighted Design Thinking in HR. DesignThinkers helped redesign Coca-Cola's HR and employee ecosystem. We facilitated Design Councils with Coca-Cola employees and HR professionals to improve services, especially for hiring and onboarding. The result was a set of prototypes and roadmaps for implementing the pilots.

Do you recognize this challenge?

Let’s make your employees happy, today.

Sounds good? Our services can help address your strategic HR challenges.

Our 2-day EX Design Sprint allows us to tackle one of your specific EX-related issues. For a broader assessment, our DT EX Assessment puts the thermometer into your organization, evaluating your EX from both an HR and overall organizational perspective. If your team needs to build foundational EX design skills, our DT EX Training can equip them with the necessary knowledge and mindset. Finally, for a comprehensive EX overhaul, our Full EX Design project guides you through the entire process, working closely with your organization.

Employee Experience Services

 

EX Sprint​

Tackle a specific HR challenge together

Often day-to-day HR operations limit the bandwidth available to tackle the more strategic HR challenges. Our EX sprint is the high energy push to break through that impasse. Together we tackle your HR challenge and bring it to tangible results quickly! The session is designed to rapidly generate insights and develop potential solutions.

Outcomes:

  •     Validated improvement opportunities
  •     Prioritized concept solutions
  •     Definition of a Living Labs pilot plan to
        start making impact immediately​

Design Spring Employee Experience
 

EX Sprint​

Tackle a specific HR challenge together

Often day-to-day HR operations limit the bandwidth available to tackle the more strategic HR challenges. Our EX sprint is the high energy push to break through that impasse. Together we tackle your HR challenge and bring it to tangible results quickly! The session is designed to rapidly generate insights and develop potential solutions.

Outcomes:

  •     Validated improvement opportunities
  •     Prioritized concept solutions
  •     Definition of a Living Labs pilot plan to
        start making impact immediately​

 

EX Sprint​

Tackle a specific HR challenge together

Often day-to-day HR operations limit the bandwidth available to tackle the more strategic HR challenges. Our EX sprint is the high energy push to break through that impasse. Together we tackle your HR challenge and bring it to tangible results quickly! The session is designed to rapidly generate insights and develop potential solutions.

Outcomes:

  •     Validated improvement opportunities
  •     Prioritized concept solutions
  •     Definition of a Living Labs pilot plan to
        start making impact immediately​

 

​Full EX Project

Embark on an EX design & innovation journey

In 10 steps from the initial challenge to thorough research and employee insights, and ultimately to impactful concept solutions piloted within your organization.

Outcomes:

  • Alignment and ownership relevant stakeholders
  • Deep insight through employee research
  • Validated improvement opportunities
  • Validated concept solutions
  • Small scale real-life Living Labs pilot
  • Follow-up plan
 
Innovation Employee Experience Design
 

​Full EX Project

Embark on an EX design & innovation journey

In 10 steps from the initial challenge to thorough research and employee insights, and ultimately to impactful concept solutions piloted within your organization.

Outcomes:

  • Alignment and ownership relevant stakeholders
  • Deep insight through employee research
  • Validated improvement opportunities
  • Validated concept solutions
  • Small scale real-life Living Labs pilot
  • Follow-up plan
 
 

​Full EX Project

Embark on an EX design & innovation journey

In 10 steps from the initial challenge to thorough research and employee insights, and ultimately to impactful concept solutions piloted within your organization.

Outcomes:

  • Alignment and ownership relevant stakeholders
  • Deep insight through employee research
  • Validated improvement opportunities
  • Validated concept solutions
  • Small scale real-life Living Labs pilot
  • Follow-up plan
 
 

Capability Development

Empower your team with the right skills & mindset

We believe that the biggest impact we can make is by elevating the capabilities of your team and your organization. We tailor our learning programs to fit your specific goals. We offer options from in-depth certification courses to short awareness modules, and we can even create a complete training portfolio for your broader organization to ensure maximum impact.

Outcomes:

  •     Solid EX skills, mindset & approach
  •     Common EX language
  •     Broader organizational & stakeholder
        awareness of the EX mindset & approach

 

Capability Development

Empower your team with the right skills & mindset

We believe that the biggest impact we can make is by elevating the capabilities of your team and your organization. We tailor our learning programs to fit your specific goals. We offer options from in-depth certification courses to short awareness modules, and we can even create a complete training portfolio for your broader organization to ensure maximum impact.

Outcomes:

  •     Solid EX skills, mindset & approach
  •     Common EX language
  •     Broader organizational & stakeholder
        awareness of the EX mindset & approach

 

Capability Development

Empower your team with the right skills & mindset

We believe that the biggest impact we can make is by elevating the capabilities of your team and your organization. We tailor our learning programs to fit your specific goals. We offer options from in-depth certification courses to short awareness modules, and we can even create a complete training portfolio for your broader organization to ensure maximum impact.

Outcomes:

  •     Solid EX skills, mindset & approach
  •     Common EX language
  •     Broader organizational & stakeholder
        awareness of the EX mindset & approach

 

Assessment

Provide shared insight in your HR performance

An organization-wide digital survey covering all HR aspects combined with in-depth interviewing provides deep insight into your innovation performance, as a basis to refine your innovation strategy and to plan focused initiatives for maximum impact.

Outcomes:

  •     Insight in HR performance
        benchmarked against best-in-class
  •     Identification of key improvement
        opportunity areas
  •     Updated HR strategy and action plan
        to address key opportunities

 

Assessment

Provide shared insight in your HR performance

An organization-wide digital survey covering all HR aspects combined with in-depth interviewing provides deep insight into your innovation performance, as a basis to refine your innovation strategy and to plan focused initiatives for maximum impact.

Outcomes:

  •     Insight in HR performance
        benchmarked against best-in-class
  •     Identification of key improvement
        opportunity areas
  •     Updated HR strategy and action plan
        to address key opportunities

 

Assessment

Provide shared insight in your HR performance

An organization-wide digital survey covering all HR aspects combined with in-depth interviewing provides deep insight into your innovation performance, as a basis to refine your innovation strategy and to plan focused initiatives for maximum impact.

Outcomes:

  •     Insight in HR performance
        benchmarked against best-in-class
  •     Identification of key improvement
        opportunity areas
  •     Updated HR strategy and action plan
        to address key opportunities

GET IN TOUCH WITH ONE OF OUR EXPERTS: ELMO DIEDERIKS | SENIOR PARTNER & INNOVATION CONSULTANT

Jump on a free intro call today

You can leave your email and phone number below and we’ll be sure to contact you as soon as possible.

Elmo Diederiks, DesignThinkers Group

We are committed

We consider the topic of Employee Experience fundamental to the ability of organizations to create, deliver and convert value now and in the future. We consider it to be so fundamental that we have a global Employee Experience Design Center in London, where we gather and evolve our knowledge and practical implementation learnings to be able to deliver the best possible Employee Experience Solutions and Training.